Multi-Value is looking for a:


SALES & ACCOUNT MANAGER (M/V)


Multi-Value is expanding and therefor we are looking for a Sales & Account Manager to strengthen our team. Are you passionate about customer experience? Do you get excited by helping clients to deliver a better service to their customers and do you build trusted relationships with people?

Yes? Great! Because we’re looking for an enthusiastic, communicative, customer-orientated, pro-active team player to join our commercial team. Are you a creative perfectionist with a great sense of ownership (and humour)? We would be HAPPY TO MEET YOU!

Who are we?

Multi-Value is an organisation specialised in measuring and improving the customer experience at our clients’ businesses by using tools such as, customer experience visits, feedback, coaching and training. Multi-Value annually carries out more than 60,000 customer experience visits (with feedback and coaching) for its customers in various sectors, including automotive, retail, banking and hospitality. The organisation is characterised by the informal atmosphere, team spirit and enormous drive to improve the customer experience.

Still reading? Good, let me tell you more about the role... 

As a Sales & Account Manager, you are responsible for the account management & expansion of your client portfolio as well as new business sales. The relationship with our clients is hugely important to us so keeping this relationship solid will be an important part of the position. You work closely with the Office Manager, the team of Project Coordinators and the Board of Directors at Multi-Value. 

In this position, you are consulting with senior stakeholders of big companies. We believe “people do business with people” so it is therefore a must to be mature, credible and have a natural ability to lead a conversation. As you will often need to translate the client’s needs and requirements to the Project Team, it is essential you have excellent organisational skills, you are able to plan forward and prioritise the workload accordingly. An analytical approach towards data is a good skill to have as you must have the ability to derive insights from them and subsequently consulting based on those insights.

In this position, you will frequently be out of office meeting clients and prospects so you have to be able to travel a few days per week within the Benelux and Germany (depending on second language) without upsetting the domestic situation. However, it is very important to remain connected to our operational hub in Eindhoven, Netherlands so we ask you to be in the office at least once per week. If this is your office of choice, you will be able to travel to Antwerp, Belgium on occasion too.

What’s in it for you?  

Multi-Value offers an open culture with young-minded and enthusiastic colleagues in an open, trendy and international work environment. Since Multi-Value is experiencing strong growth in a dynamic market, our employees are given the opportunity to contribute to the future of the organisation. At the same time there is plenty of room for interpretation of your personal growth and development. In addition to our famous and notorious end-of-year celebration, the weekly wine on Friday afternoon also forms part of the secondary conditions.

You will be offered:

  • A competitive salary, depending on your education and previous experience
  • A company car
  • A laptop and telephone expenses reimbursement

Do you want to learn more about this position? Click here to read the extended job specification. 

Want to apply? Use the button below!  

Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.

Our office in Eindhoven (NL)


PROFILE

PERSONAL SITUATION: Available and willing to work fulltime. Based in Netherlands or Belgium.

LITERACY: Native proficiency and professional working proficiency in Dutch, English and French and/or German are required. 

COMPUTER SKILLS: Must be adept in use of MS Office 365 or earlier, particularly Excel, Word, Outlook and PowerPoint and ideally has previous experience with SaaS software, planning tools and/or ERP (AFAS). 

EDUCATION: Bachelor’s or master’s degree, preferably in Communications, Business & Retail or Hospitality/Facility management. Preferably complemented with one or more completed courses in the area of sales, marketing or training. 

EXPERIENCE: At least three years of relevant working experience, preferably working in Sales or Account Management. A proven track record will be appreciated. Experience in a market research, mystery shopping or training/coaching environment is a significant surplus.

PERSONALITY: You have a strong personality and are someone who enjoys being the centre of attention. You’re not shy to get in front of a video camera or to present on stage. You also have the skill to listen to people and adapt the conversation to the people you’re speaking to. You are likeable, can cope with and easily create new relationships.